Create a new user account

Why might I need to create a user account?

While most user accounts are added via bulk import a school administrator can create individual user accounts if needed. The usual reasons for creating such accounts include:

• Adding a student that was accidentally missed from a bulk import

• Adding a student who joined a year late or has switched from a different course

• Adding a new member of staff

How do I create a user account?

1. Log in to the Administration Portal; by going to https://admin.capsule.ac.uk

[If you are denied access at this stage it’s probably because you do not have the Admin privilege]

2. Select the Users / All Users option from the menu

From here you can see all user accounts currently set up for your location.

3. From the top of the screen select Add New

4. Complete the new User Information as required

i. Add Email address

ii. Add first and last names

iii. Leave the password field as is (the user will have the chance to set their own password)

iv. Set the Role as required.

• Standard - for student accounts.

• Staff - gives the ability to also review student progress and use Presenter Mode.

• Institute Admin - also allows the management of users and access to cohort and specialty data reports.

v. Set the Year of Study

The Year of Study selects the Cohort for the user, which is used in comparative metrics to gauge progress against peers:

vi. Finally select Add New User

5. If successful the new user will now receive a Welcome email which will give information on how to access the service with a link to set their password.